GotInc

Hosting Service

GotInc's Web Hosting Service Agreement

Last updated November 4, 2008

GotInc-com LLC (hereinafter "GotInc") provides a Web Hosting Service which is available to GotInc Customers for hosting web sites developed in whole or in part by GotInc.

HOSTING SERVICE

The rate for Basic Hosting Service is currently $10.00 per month per domain billable annually in January of each year. Basic Hosting Service includes up to 10 email forwards and up to 25MB of disk space and 2.5GB of bandwidth. Additional disk space usage will be billed at $10 per month for additional 100MB increments. Additional bandwidth usage will be billed at $10 per month for additional 10GB increments.

Advanced Hosting Service rates are available upon request and vary by application selection, disk space and bandwith allowances and will require an amended Web Hosting Services Agreement.

In addition to serving web sites, GotInc's Hosting Service includes the following services which are shared by all Customers.

  • Web Server configuration, security and updates.
  • Review of Web Server activity, health and logs.
  • Web Server administration.

Hosting Service does not provide for any updates to Customer web sites or applications.

EMAIL SERVICE

GotInc provides mail forwarding for email addresses at Customer domains. GotInc does not provide POP3, SMTP, IMAP or MAPI mail services.

CUSTOMER SERVER ACCESS

All web server access by Customers is provided via http or via https if appropriate. GotInc does not provide ssh or ftp server access to any Customers. GotInc employs many techniques to keep the web servers secure for all Customers.

HOSTING SOFTWARE

GotInc uses several different types of open source software in providing web hosting services. The software includes but is in no way limited to, Fedora Linux fedoraproject.org, CentOS Linux www.centos.org, Apache Web Server www.apache.org, PHP Hypertext Preprocessor www.php.net, MySQL database www.mysql.com, Exim mailserver www.exim.org. GotInc is subject to the software license agreements for any open source software that it uses. Customers are likewise subject to these agreements if the software is used for their website. It is the Customers responsibility to review and unconditionally accept these License Agreements.

WEB SERVERS

GotInc's web servers are provided by PowerVPS. The people behind PowerVPS have been in the hosting business since 1998. They were one of the first hosting companies to provide Virtual Private Server solutions in 2000.

PowerVPS provides hosting with a 99.9% uptime guarantee, trust, communication, partnerships and quality service.

They believe that the only way to provide a quality service is to use quality products and have trained staff. PowerVPS chooses suppliers with care and ensures that the each has the right backup and support mechanisms.

DATA CENTER

GotInc's web servers live at Equinix the leading global provider of data centers for enterprises, content companies and network services providers.

Their data centers serve as core hubs for Internet operations worldwide. With direct access to more than 300 networks, including all of the top global Tier 1 networks.

Equinix IBX centers lead the industry for physical security, power availability, infrastructure flexibility and customer support, exceeding the standards set by global Internet brands and leading enterprises. See why GotInc chose Equinix, take a look at some of their customers or find out more about the data center with a video tour.

ACCEPTABLE USE

You may not take any action that violates our Acceptable Use Policy.

DOMAIN REGISTRATIONS

Customers using GotInc's Domain Registration Service shall be subject to our Domain Registraion Service Agreement.

TERMS AND CONDITIONS

All Hosting Service Customers are subject to Gotinc's Terms and Conditions which are incorporated herein by reference.

IMPORTANT! THIS WEB HOSTING SERVICE AGREEMENT GOVERNS THE USE OF THE GOTINC-COM LLC (hereinafter "GotInc") WEB HOSTING SERVICES BY YOU AND YOUR EMPLOYEES AND AGENTS (COLLECTIVELY REFERRED TO AS "YOU"). BY USING THE WEB HOSTING SERVICES, YOU AGREE TO ALL OF THE PROVISIONS CONTAINED OR REFERRED TO IN THIS AGREEMENT. GOTINC RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME IN ITS SOLE DISCRETION. YOUR USE OF THE WEB HOSTING SERVICES AFTER SUCH CHANGES ARE POSTED TO THE WEB SITE CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS AND CONDITIONS REGULARLY.

DISCLAIMER OF WARRANTY

ALL COMPUTER SOFTWARE IS MADE AVAILABLE ON AN "AS IS'' BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT THE SOFTWARE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE OR NON-INFRINGING. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH THE CUSTOMER. SHOULD ANY SOFTWARE PROVE DEFECTIVE IN ANY RESPECT, THE CUSTOMER (NOT THE INITIAL DEVELOPER NOR ANY OTHER CONTRIBUTOR INCLUDING GOTINC) ARE RESPONSIBLE FOR THE COST OF ANY NECESSARY SERVICING, REPAIR OR CORRECTION. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. NO USE OF ANY SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHERWISE, SHALL GOTINC, ANY CONTRIBUTOR OF SOFTWARE USED BY GOTINC IN PROVIDING THE SERVICES DESCRIBED HEREIN, OR ANY SUPPLIER OF GOTINC, BE LIABLE TO ANY PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF SUCH PARTY SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SUCH PARTY'S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION.

RECOURSE

IN NO EVENT WILL GOTINC BE RESPONSIBLE FOR LOST BUSINESS.

GOVERNING LAW

ANY AND ALL AGREEMENTS WITH GOTINC-COM LLC SHALL BE INTERPRETED AND CONSTRUED ACCORDING TO, AND GOVERNED BY, THE LAWS OF THE STATE OF MASSACHUSETTS, EXCLUDING ANY SUCH LAWS THAT MIGHT DIRECT THE APPLICATION OF THE LAWS OF ANOTHER JURISDICTION. THE FEDERAL OR STATE COURTS LOCATED IN MASSACHUSETTS SHALL HAVE JURISDICTION TO HEAR ANY DISPUTE UNDER THIS AGREEMENT.